SHIPPING AND DELIVERY

When your order is shipped, we will send you a confirmation email. We use DHL Express service (2-5 working days) for all international shipments and Royal Mail for UK shipments, a signature will be required upon delivery of your order. We offer free delivery on all orders over £150.

All orders placed with Express Delivery will only be dispatched if placed on Monday-Thursday before 3pm.

Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

Please ensure that when placing an order that the country of shipping destination is selected correctly. This is to ensure no extra charges are applied at customs.

To contact us regarding all shipping you can email us at concierge@castore.co.uk